Shipping policy
Shipping Policy:
Thank you for shopping with us! We’re a small, independent clothing brand based in the UK, and we’re committed to delivering high-quality products and excellent service. Please read our shipping policy carefully before placing your order.
🛠 Order Processing Times
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Orders are processed within 2–5 working days (Monday to Friday, excluding public holidays.)
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You will receive an email confirmation with tracking information once your order has been dispatched.
🚚 Delivery Timeframes
Please note that orders may take up to 14 days to arrive from the date of purchase, although most arrive sooner.
UK Standard Shipping
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Delivery Time: 2–5 working days after dispatch
- Costs: Shipping costs are calculated fairly at checkout based on your location and order weight.
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Courier: Royal Mail or another trusted UK service
UK Express Shipping
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Delivery Time: 1–2 working days after dispatch
⏳ Shipping Delays
While we do our best to meet the stated delivery times, delays may occasionally occur due to:
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Courier delays
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Weather disruptions
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High seasonal demand
If your order has not arrived within 14 days, please contact us at jaymunni24@gmail.com with your order number so we can assist.
🔁 Returns & Free Return Shipping
We want you to love your order. If something isn’t quite right, you can return it within 14 days of delivery.
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Return shipping is completely FREE for UK customers.
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Items must be unworn, unwashed, and in original condition.
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To start a return, please email us at [jaymunni24@gmail.com] with your order number and reason for return. We’ll provide a prepaid return label.
📦 Pre-orders & Made-to-Order Items
Some items may be pre-order or made-to-order to reduce waste. These pieces will have extended shipping times, which will be clearly listed on the product page.